Frequently asked questions

A brief reference for frequently asked questions. streamlining the procedure, offering clarification, and guaranteeing seamless transactions. You only need to click to get your answers!

Most popular questions

Language translation rules, localization techniques, and interpreting services are among the most asked questions in the language industry’s client knowledge base. The best practices for creating multilingual content, cultural concerns, and language-specific nuances are topics that clients frequently ask about.

Most common customer queries and answers in Translation and Proofreading

The language pairs available, project timescales, and pricing structures are common questions about translation and proofreading services. Customer questions about confidentiality agreements, quality control procedures, and the revision process are common. Further common inquiries include those concerning preferred formatting styles, specific subject matter knowledge, and distribution formats.

Most common customer queries and responses in Interpretation

Common questions about interpretation services include availability, available language combinations, and techniques of interpretation. Customers frequently ask about costs, availability, and interpreters’ credentials. Inquiries about equipment requirements, confidentiality procedures, and interpretation methods are also frequent.

Getting Started

Most common customer queries and answers in Placement

Potential clients frequently want information about the assessment procedure, required qualifications, and range of language competency levels covered when they enquire about available language placement services. Concerns around assessment time, cost, and scheduling are also frequent. Clients also frequently ask about the kind of assessments, how they are graded, and whether they may create customised learning programmes depending on the outcomes of their exams.

Most common customer queries and answers in Multilingual DTP

The main concerns for multilingual DTP services are approved file formats, turnaround times, and cost arrangements. Customers frequently inquire about font compatibility, language support, and the availability of translations. In addition, inquiries concerning layout design customisation possibilities, changes, and quality control procedures are common.

Most common customer queries and solutions in Multilingual Website

Questions concerning language options, translation quality, and SEO optimisation for several languages are frequently asked about multilingual websites. Questions concerning content management systems, localization procedures, and preserving linguistic consistency are frequently posed by clients. Questions concerning user experience, responsiveness of websites, and technical support for multilingual functionality are also frequently asked.